Privacy Policy

bit88 ("we," "us," "our") is the data controller responsible for the personal information you provide when using the bit88 online casino platform. We are committed to handling your personal data with transparency, integrity, and in full compliance with Philippine data privacy law.

This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information. By registering an account on bit88 or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, you should not use the bit88 platform. You may withdraw your consent at any time, subject to the conditions described in Section 10 (Your Rights) below.

bit88 collects the following categories of personal data from players and platform visitors:

2.1 Identity & Contact Data

• Full legal name (as it appears on a government-issued ID)
• Date of birth (for age verification — players must be 21 or older)
• Philippine mobile number
• Email address
• Residential address (province, city, barangay)
• Nationality

2.2 Identity Verification (KYC) Data

• Government-issued ID (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys National ID, Voter's ID)
• Selfie or live photo for identity matching
• Proof of address documents (e.g., utility bill, bank statement)
• Source of funds documentation (where required for compliance)

2.3 Financial Data

• GCash account number or registered mobile number
• Maya (PayMaya) account details
• Philippine bank account details (bank name, account number) for bank transfer transactions
• Transaction history (deposits, withdrawals, amounts, dates)

2.4 Gaming & Activity Data

• Game history, bet amounts, win/loss records
• Session duration and frequency of play
• Bonus and promotion usage
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Unique device identifiers
• Login timestamps and session logs

2.6 Communications Data

• Records of live chat, email, and support ticket interactions
• Feedback and survey responses
• Marketing preferences and communication opt-in/opt-out status

bit88 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the bit88 platform, including through cookies, web beacons, and server logs. See Section 7 for details on our cookie practices.
• Third-party sources: Identity verification data from KYC service providers; fraud detection signals from security partners; payment confirmation data from GCash, Maya, and banking partners.
• Publicly available sources: Where permitted by law, we may supplement your data with information from publicly available Philippine government databases for identity verification purposes.

bit88 processes your personal data for the following specific, legitimate purposes:

Under the Data Privacy Act of 2012 (RA 10173), bit88 processes your personal data on the following legal bases:

• Consent: For marketing communications, optional data collection, and cookie-based tracking. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Contractual necessity: Processing required to fulfill our obligations under the bit88 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with Philippine laws and regulations, including PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and NPC data privacy requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights.

bit88 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: GCash (Mynt), Maya (Voyager Innovations), and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Accredited third-party providers that assist with document verification and age/identity checks.
• Fraud prevention and security partners: Service providers that help detect and prevent fraudulent activity, account takeovers, and money laundering.
• Game software providers: Third-party game developers and live dealer studios whose games are hosted on the bit88 platform. These providers may receive limited gameplay data necessary to operate their games.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law or regulatory obligation.
• Professional advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

bit88 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations.
• Analytics cookies: Collect anonymized data about how players use the platform — which games are most popular, how long sessions last, and where players encounter issues. This data is used to improve the bit88 experience.
• Security cookies: Help detect and prevent fraudulent activity, bot access, and unauthorized login attempts.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bit88 platform. bit88 does not use third-party advertising or retargeting cookies.

bit88 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

After the applicable retention period expires, your personal data will be securely deleted or anonymized so that it can no longer be linked to you as an individual.

bit88 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption at rest for sensitive data stored in our databases, including KYC documents and financial records.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorized access.
• Role-based access controls ensuring that only authorized bit88 personnel can access personal data, and only to the extent required for their specific role.
• Regular security audits and penetration testing conducted by independent third-party security firms.
• Intrusion detection systems and 24/7 security monitoring to detect and respond to threats in real time.
• Staff training on data privacy and security obligations under RA 10173.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by bit88:

• Right to be informed: You have the right to know what personal data bit88 collects about you, how it is used, and with whom it is shared. This Privacy Policy fulfills that obligation.
• Right of access: You may request a copy of the personal data bit88 holds about you, including information on how it has been processed.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information directly through your bit88 account settings.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations under AMLA and PAGCOR regulations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to data portability: You may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to lodge a complaint: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days, as required by RA 10173.

The bit88 platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. bit88 does not knowingly collect personal data from individuals under the age of 21.

During registration, all players are required to confirm their date of birth and, where required, submit a government-issued ID for age verification. If bit88 discovers that personal data has been collected from a person under 21 years of age, we will immediately suspend the account, delete the associated personal data, and return any deposited funds (minus any bonuses claimed).

If you are a parent or guardian and believe that your child has registered on the bit88 platform, please contact our support team immediately at the details provided in Section 14.

Some of bit88's service providers and game software partners may be located outside the Philippines. Where your personal data is transferred to a country outside the Philippines, bit88 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring the recipient to process your data in accordance with RA 10173 standards.
• Transfers only to countries or organizations that provide an adequate level of data protection as recognized by the NPC.
• Data processing agreements with all third-party recipients that impose binding data protection obligations.

bit88 will not transfer your personal data internationally without ensuring that your rights and protections under Philippine law are maintained.

bit88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how bit88 protects your personal data. Your continued use of the bit88 platform after any changes to this Policy constitutes your acknowledgment of the updated terms.

bit88 has designated a Data Protection Officer (DPO) in compliance with Section 21 of RA 10173. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our DPO:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.